SME Digital Readiness Bundle (with MyInvois)
Small businesses are usually told to go digital as if it were one decision. It is a dozen, they interact, and doing them in the wrong order wastes money: a website before anyone can find you, a marketplace listing before stock is under control, an accounting system chosen before the e-invoicing obligation was understood. Two days sequencing the whole thing, with e-invoicing readiness included because it is now a legal deadline rather than an option.
Programme Agenda
Where the Money Actually Leaks
Auditing the current state: how customers find you, where enquiries are lost, what takes staff time that should not, and what you cannot currently measure. Prioritising from that rather than from a checklist.
Being Findable
Google Business Profile as the highest-return first step for most Malaysian SMEs, local search basics, reviews, and the minimum viable website. What a website needs to do before it needs to look good.
Selling Channels
Choosing between your own site, marketplaces and social commerce based on margin, volume and effort. Listing quality basics, and avoiding the mistake of launching on four channels at once.
Digital Payments
QR payments, online gateways, payment links and terms. Transaction costs compared honestly, settlement timing, and reconciling payments against orders without manual matching.
Cloud Bookkeeping
Moving off spreadsheets, chart of accounts basics, bank feeds, and the reporting that lets you see margin by product or channel. Choosing a system that will support e-invoicing rather than fight it.
MyInvois E-Invoicing Readiness
The phase your business falls into and the exemption threshold, required fields and buyer details, validation, the rejection and cancellation window, consolidated invoices, and where the new steps sit in your billing routine.
Customer Data and Communication
Capturing customer details lawfully under the Personal Data Protection Act, a simple database rather than a CRM you will not use, and reaching existing customers through WhatsApp and email.
The Action Plan
Participants build a sequenced ninety day plan with costs, owners and dependencies, so each step is possible when it starts. Grant and support schemes are identified where relevant.
Learning Outcomes:
Audit your current operation for where enquiries and time are lost
Set up Google Business Profile and a minimum viable web presence
Choose selling channels on margin and effort rather than on hype
Compare payment methods on total cost and settlement timing
Move bookkeeping to a cloud system that supports e-invoicing
Meet your MyInvois obligation including consolidated invoice rules
Capture and use customer data lawfully under the PDPA
Leave with a sequenced, costed ninety day digitalisation plan
Duration: 2 Days (16 Hours)
Training Hours: 9:00 AM to 5:00 PM
Level: All levels
Training Mode: Physical, Online, or Hybrid
HRD Corp SBL-KHAS Claimable
Certificate of Completion included
Frequently Asked Questions
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