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SME Digital Readiness Bundle (with MyInvois)

Small businesses are usually told to go digital as if it were one decision. It is a dozen, they interact, and doing them in the wrong order wastes money: a website before anyone can find you, a marketplace listing before stock is under control, an accounting system chosen before the e-invoicing obligation was understood. Two days sequencing the whole thing, with e-invoicing readiness included because it is now a legal deadline rather than an option.

Programme Agenda

Where the Money Actually Leaks

Auditing the current state: how customers find you, where enquiries are lost, what takes staff time that should not, and what you cannot currently measure. Prioritising from that rather than from a checklist.

Being Findable

Google Business Profile as the highest-return first step for most Malaysian SMEs, local search basics, reviews, and the minimum viable website. What a website needs to do before it needs to look good.

Selling Channels

Choosing between your own site, marketplaces and social commerce based on margin, volume and effort. Listing quality basics, and avoiding the mistake of launching on four channels at once.

Digital Payments

QR payments, online gateways, payment links and terms. Transaction costs compared honestly, settlement timing, and reconciling payments against orders without manual matching.

Cloud Bookkeeping

Moving off spreadsheets, chart of accounts basics, bank feeds, and the reporting that lets you see margin by product or channel. Choosing a system that will support e-invoicing rather than fight it.

MyInvois E-Invoicing Readiness

The phase your business falls into and the exemption threshold, required fields and buyer details, validation, the rejection and cancellation window, consolidated invoices, and where the new steps sit in your billing routine.

Customer Data and Communication

Capturing customer details lawfully under the Personal Data Protection Act, a simple database rather than a CRM you will not use, and reaching existing customers through WhatsApp and email.

The Action Plan

Participants build a sequenced ninety day plan with costs, owners and dependencies, so each step is possible when it starts. Grant and support schemes are identified where relevant.

Learning Outcomes:
Audit your current operation for where enquiries and time are lost
Set up Google Business Profile and a minimum viable web presence
Choose selling channels on margin and effort rather than on hype
Compare payment methods on total cost and settlement timing
Move bookkeeping to a cloud system that supports e-invoicing
Meet your MyInvois obligation including consolidated invoice rules
Capture and use customer data lawfully under the PDPA
Leave with a sequenced, costed ninety day digitalisation plan

Duration: 2 Days (16 Hours)
Training Hours: 9:00 AM to 5:00 PM
Level: All levels
Training Mode: Physical, Online, or Hybrid
HRD Corp SBL-KHAS Claimable
Certificate of Completion included

Frequently Asked Questions

SME owners and their operations, finance or admin staff. It works best when the owner and the person who will actually do the work attend together, since the action plan needs both perspectives.

If you already sell online, use cloud accounting and are e-invoicing, then yes. This is for businesses at the start of the sequence. Individual topics are covered in more depth by the dedicated one-day courses, and the session says which to take next.

For a small business issuing straightforward invoices, yes. Businesses with complex billing, self-billed scenarios or an ERP integration should take the full E-Invoicing (LHDN MyInvois) Staff Readiness day.

Relevant Malaysian SME digitalisation support schemes are identified so you know what to investigate, but the session does not prepare applications. Eligibility changes frequently and is confirmed at delivery.

Yes, this programme is HRD Corp SBL-KHAS claimable. Our team can assist your HR department with the documentation required for the grant application.

Yes. Any programme can be booked as a team day. Everyone works the same brief together, so your people come away having built something and knowing each other better.

If you are claiming under HRD Corp, the session has to fall at least 14 days after your HRD Corp approval. If you are not claiming, the date is flexible and we work around your calendar.

Put them on the self-paced e-learning instead. Your team works through the modules on our LMS in their own time, sits the assessment, and earns the same certificate, so nobody has to clear a full day together.

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