Data Breach Response and Incident Management

This programme prepares organisations to respond effectively when a security incident or data breach occurs. It covers detection, containment, legal notification, recovery, and post-incident review for HR, IT, legal, compliance, and management teams.

Modules

What Constitutes a Data Breach
Understanding the difference between a security incident and a notifiable breach. The most common causes organisations face.

Detection and Initial Assessment
How breaches are typically discovered. How to assess the scope, severity, and type of data affected in the first hours.

Containment and Immediate Response
Steps to contain an active breach. Who does what, in what order, and what not to do in the critical early phase.

Legal and Regulatory Obligations
Notification requirements under PDPA Malaysia, including what must be reported, to whom, and within what timeframe.

Communication and Stakeholder Management
Internal communication protocols. How to communicate clearly with affected customers and the regulator.

Evidence Preservation and Documentation
What to record, how to preserve logs, and why documentation matters for regulatory and legal purposes.

Recovery and Business Continuity
Restoring affected systems and data. Returning to normal operations without reintroducing the original vulnerability.

Post-Incident Review
Conducting a structured debrief, identifying root causes, and updating controls to prevent recurrence.

Final Activity

Breach Response Simulation. Participants work through a realistic breach scenario, making decisions at each stage from detection through to post-incident review.

Key Outcomes:
Understand the stages of a data breach and your organisation's obligations
Respond quickly and correctly during the critical early phase
Meet PDPA notification requirements accurately and on time
Communicate clearly with affected parties and regulators
Preserve evidence correctly for investigation and compliance
Conduct a thorough post-incident review to improve future response

Fee: RM 1,800 per participant
Minimum enrolment: 1 participant
Duration: 1 Day
Level: Cross-functional / All levels
HRD Corp Claimable
Certificate included

Frequently Asked Questions

RM 1,800 per participant.

HR, IT, legal, compliance, operations, and management staff who would be involved in responding to a breach.

No. The programme is designed for mixed audiences across functions.

Yes.

Yes, a dedicated module covers PDPA obligations, including what must be reported, to whom, and when.

Yes. The post-incident review and lessons-learned framework is directly applicable.

Yes, a Certificate of Completion is issued.

Yes, for in-house sessions the tabletop simulation can be adapted to your sector and business context.