Day 1
Session 1: Introduction to Design Thinking
Definition and history of design thinking. The five stages of the design thinking process: Empathize, Define, Ideate, Prototype, and Test. Overview of the design thinking mindset and principles.
Session 2: Empathy and User-Centred Design
Understanding the importance of empathy in design thinking. Techniques for conducting user research and gathering insights. Creating user personas and empathy maps. Developing user-centred design solutions.
Session 3: Ideation Techniques
Generating creative ideas through brainstorming and divergent thinking. Idea selection and prioritisation. Creating mind maps and other ideation tools. Rapid prototyping and iteration.
Session 4: Prototyping and Testing
Rapid prototyping techniques and tools. Methods for testing and gathering feedback on prototypes. Iterating and refining prototypes based on feedback.
Day 2
Session 1: Designing for Impact
Applying design thinking to real-world problems. Developing creative solutions that meet user needs. Addressing challenges and constraints in the design process.
Session 2: Collaborative Problem-Solving
Building effective teams for design thinking projects. Techniques for effective collaboration and communication. Facilitating group brainstorming and decision-making.
Session 3: Design Thinking for Business
Applying design thinking to create value and drive innovation in the workplace. Understanding the business case for design thinking. Communicating design thinking to stakeholders.
Session 4: Scaling Design Thinking
Integrating design thinking into organisational culture and processes. Techniques for scaling design thinking across departments and teams. Measuring the impact of design thinking initiatives.
What's Included
- ✓ Free Digital Handbook
- ✓ On-Site Consultancy (optional)
- ✓ Digital Certificate of Completion
- ✓ HRD Corp Claimable