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AI Fundamentals

This programme gives participants a clear, practical understanding of artificial intelligence — what it is, how it works, and where it is already being used in business. No technical background is needed. The focus is on building genuine confidence with AI concepts so that participants can engage meaningfully in AI-related decisions at work.

Modules

What Is AI and How Does It Work
A plain-language explanation of AI, machine learning, and deep learning. Understand the difference between narrow AI and general AI, and why it matters for business.

A Brief History and Where We Are Now
How AI evolved from rule-based systems to large language models. Key milestones and what the current wave of generative AI represents.

Types of AI Tools You Will Encounter
Language models, image generators, predictive systems, and automation tools. Understand what each type does and where it is being applied today.

AI in Industry — Real Examples
How organisations in finance, healthcare, retail, manufacturing, and government are using AI now. Case studies relevant to the Malaysian market.

How AI Learns and Makes Decisions
Training data, patterns, probabilities, and outputs. Why AI can be wrong, biased, or unpredictable — and what that means for how you use it.

Getting Started with AI Tools
Hands-on introduction to ChatGPT, Google Gemini, and Microsoft Copilot. Practical exercises covering basic use cases for everyday work.

Limitations, Risks, and Responsible Use
Hallucinations, data privacy, copyright, and over-reliance. What to watch for and how to use AI responsibly as an individual and as an organisation.

Final Activity

AI Readiness Self-Assessment. Participants identify three areas in their current role where AI could add value, and three risks to be aware of. Shared and discussed as a group.

Key Outcomes:
Explain what AI is and how it works in plain language
Identify the right type of AI tool for a given task
Use ChatGPT, Gemini, or Copilot for basic work tasks
Recognise the limitations and risks of AI outputs
Contribute confidently to AI-related discussions at work
Understand what responsible AI use looks like in practice

Fee: RM 1,750 per participant
Minimum enrolment: 1 participant
Duration: 1 Day
Level: Beginner / All levels
HRD Corp Claimable
Certificate included

Frequently Asked Questions

RM 1,750 per participant.

No. This programme is designed for anyone who wants to understand AI, regardless of their technical experience.

ChatGPT, Google Gemini, and Microsoft Copilot are used as practical examples during the session.

Yes, this programme is HRD Corp claimable.

Yes. In-house group sessions are available and can be tailored to your industry or department.

Yes, a Certificate of Completion is provided.

In-person, in-house, or online. We adapt based on your team's location and preference.

Yes. Any programme can be booked as a team day. Everyone works the same brief together, so your people come away having built something and knowing each other better.

If you are claiming under HRD Corp, the session has to fall at least 14 days after your HRD Corp approval. If you are not claiming, the date is flexible and we work around your calendar.

At your own office or venue, online, or at our training space in Cyberjaya. It can also be delivered entirely through our LMS as self-paced e-learning.

Put them on the self-paced e-learning instead. Your team works through the modules on our LMS in their own time, sits the assessment, and earns the same certificate, so nobody has to clear a full day together.