AI in the Workplace

AI is already present in most workplaces — in hiring tools, customer service, scheduling, and reporting. This programme helps all staff understand what AI means for their role, how to work alongside it effectively, and what responsibilities they carry as individuals when AI is involved in work decisions. Designed for the entire workforce, not just technical teams.

Modules

AI in Your Industry — What's Already Here
How AI is currently being used in your sector. Real examples from Malaysian organisations and what staff are likely to encounter in their day-to-day roles.

How AI Makes Decisions
Understanding predictions, recommendations, and automated outputs. Why AI can be wrong and what to do when you suspect it is.

Working With AI Tools Day-to-Day
Practical introduction to AI-assisted tools in common workplace contexts: communication, scheduling, document handling, reporting, and customer interaction.

What AI Cannot Replace
Judgement, empathy, context, and accountability. Understanding where human input remains essential and how to assert it confidently alongside AI tools.

Your Responsibilities When AI Is Involved
What staff are accountable for when AI assists in their work. How to raise concerns, flag errors, and escalate when AI outputs seem incorrect or unfair.

Data, Privacy and AI at Work
What information you should and should not share with AI systems. PDPA awareness for staff using AI tools and your organisation's data responsibilities.

Preparing for an AI-Augmented Career
How roles are evolving alongside AI. Skills that become more valuable, not less, as AI adoption grows — and how to adapt proactively.

Final Activity

Role Impact Mapping. Each participant maps how AI currently affects or is likely to affect their specific role — identifying opportunities, risks, and the skills they want to develop further.

Key Outcomes:
Understand how AI is used in your industry and workplace
Work confidently alongside AI tools in day-to-day tasks
Know what you are accountable for when AI assists your work
Identify when to question or escalate AI outputs
Handle workplace data responsibly when using AI tools
Identify how your role may evolve as AI adoption grows

Fee: RM 1,500 per participant
Minimum enrolment: 1 participant
Duration: 1 Day
Level: All levels / Non-technical
HRD Corp Claimable
Certificate included

Frequently Asked Questions

RM 1,500 per participant.

This is designed for all staff regardless of role or department. It is particularly useful for organisations running company-wide AI readiness initiatives.

No. This programme is entirely non-technical and is designed for general staff who encounter AI in their daily work.

Yes, this programme is HRD Corp claimable.

Yes. This programme is well-suited to whole-organisation rollouts. In-house sessions can be tailored to your industry and the specific AI tools your staff use.

Yes, a Certificate of Completion is provided.

In-person, in-house, or online. We adapt based on your team's location and preference.