No-Code Automation for Business Efficiency

This programme teaches professionals to automate business workflows without writing code. Using Power Automate, Zapier, and Make, participants build working automations that save time and reduce manual errors in everyday operations.

Modules

Introduction to Business Automation
What automation is, where it saves the most time, and how to think about it practically rather than technically.

Power Automate Fundamentals
Build basic flows in Microsoft Power Automate, including triggers, conditions, actions, loops, and approvals.

Automating Microsoft 365 Workflows
Automate email handling, file management, form responses, Teams notifications, and SharePoint document processes.

Introduction to Zapier and Make
When to use third-party automation tools. Build a working connection between two business applications.

Scheduled and Event-Triggered Automations
Set up automations that run on a timer or in response to specific events such as form submissions or incoming emails.

Handling Errors and Exceptions
Add conditions and fallback steps to make automations reliable rather than fragile.

Identifying What to Automate
A simple audit framework to map your workflows and decide which tasks are genuinely worth automating first.

Final Activity

Working Automation Build. Each participant builds, tests, and runs a working automation that solves a real task from their own work context.

Key Outcomes:
Build working automations without any coding knowledge
Automate routine tasks in Microsoft 365 and connected tools
Reduce manual effort in repetitive administrative processes
Connect different business applications to share data automatically
Design error-tolerant workflows that run reliably
Apply a structured approach to identifying automation opportunities

Fee: RM 1,750 per participant
Minimum enrolment: 1 participant
Duration: 1 Day
Level: All levels / Non-technical
HRD Corp Claimable
Certificate included

Frequently Asked Questions

RM 1,750 per participant.

No. The programme is designed for non-technical staff and business professionals.

Microsoft Power Automate, Zapier, and Make (formerly Integromat).

For the Power Automate sections, yes. For Zapier and Make, free-tier accounts are sufficient for training.

Yes.

Yes, for in-house sessions participants are encouraged to bring real workflow examples to work on.

Yes, a Certificate of Completion is issued.

Yes.