Generative AI for Work
Generative AI has changed what is possible in a workday. This programme teaches professionals how to use text, image, and content generation tools to produce better outputs in less time. Every session is hands-on — participants leave with real work completed using AI, not just theory about what AI can do.
Modules
How Generative AI Works
What large language models and image generators actually do. Why outputs vary, what "hallucination" means, and how to get consistently useful results.
Text Generation for Professional Use
Draft reports, emails, proposals, and summaries using ChatGPT and Copilot. Techniques for editing AI outputs to match your voice and standards.
Prompt Engineering Essentials
Structure prompts for reliable, high-quality outputs. Role prompting, chain-of-thought, and few-shot examples applied to real business writing tasks.
AI for Research and Information Synthesis
Use generative AI to gather, summarise, and structure information quickly. Verify AI outputs and avoid the trap of over-relying on unverified content.
Image and Visual Content Generation
Create visuals for presentations, social media, and internal communications using tools like DALL-E, Midjourney, and Canva AI. Understand copyright considerations.
Generative AI in Microsoft 365
Use Copilot in Word, PowerPoint, Outlook, and Teams for drafting, summarising, and generating content within your existing workflow.
Quality Control and Responsible Use
How to fact-check, refine, and take ownership of AI-generated content. Data privacy, confidentiality boundaries, and workplace AI policies.
Final Activity
AI Output Sprint. Each participant selects a real work task and completes it using generative AI tools during the session. Outputs are reviewed for quality and discussed as a group.
Key Outcomes:
Generate professional text, visuals, and content with AI tools
Write prompts that produce reliable, useful outputs
Use Copilot across Microsoft 365 applications
Apply AI to research, summarisation, and reporting
Maintain quality and accuracy when working with AI outputs
Use generative AI within appropriate ethical and legal boundaries
Fee: RM 1,750 per participant
Minimum enrolment: 1 participant
Duration: 1 Day
Level: All levels / Non-technical
HRD Corp Claimable
Certificate included