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Minutes of Meeting and Report Writing

Poorly recorded minutes lead to disputes, missed actions, and repeated meetings. Unclear reports waste decision-makers' time and get ignored. This 1-day programme equips administrative staff, executives, and managers with the practical skills to record meetings accurately and write business reports that are clear, well-structured, and useful. Suitable for anyone who records meetings or produces internal reports.

Modules

The Purpose of Minutes
What minutes should and should not contain. The difference between notes, action logs, and formal minutes. Legal and governance implications.

Listening and Note-Taking in Meetings
How to capture key points without writing everything. Note-taking shorthand and symbols. Managing speed versus accuracy.

Structuring Formal Minutes
Standard Malaysian corporate minute format. Recording attendance, agenda items, decisions, and action items correctly. Handling motions and resolutions.

Writing Clear and Accurate Minutes
Neutral language and past tense. How to paraphrase without changing meaning. Common mistakes in minute writing and how to avoid them.

Distributing and Filing Minutes
Turnaround time and distribution protocol. Confirming accuracy with the chairperson. Maintaining a proper minutes registry.

Business Report Writing
Types of business reports and when to use each. A simple report structure that works for any format: introduction, findings, analysis, recommendations.

Writing Effective Recommendations
How to write recommendations that lead to clear decisions. Presenting data and findings that support your conclusions. Making reports readable for busy executives.

Final Activity

Live Minutes and Report Practice. Participants write minutes from a simulated meeting recording, then structure a short business report from a provided scenario. Facilitator reviews and provides written feedback on each submission.

Key Outcomes:
Record meeting minutes accurately in the correct format
Capture decisions and action items without ambiguity
Produce minutes that meet corporate governance requirements
Structure a business report that is clear and easy to act on
Write professional recommendations that support decision-making

Fee: RM 1,750 per participant
Minimum enrolment: 1 participant
Duration: 1 Day
Level: All levels
HRD Corp Claimable
Certificate included

Frequently Asked Questions

RM 1,750 per participant.

Administrative assistants, executive secretaries, personal assistants, executives, and any professional who records meetings or produces internal reports.

Yes, this programme is HRD Corp SBL-Khas claimable.

The programme covers the standard Malaysian corporate minute format used in AGMs, board meetings, and departmental meetings.

Yes. The formal minutes module covers the requirements for AGM and board-level documentation.

Yes. In-house sessions can be based on your company's existing templates and meeting formats.

Yes. Any programme can be booked as a team day. Everyone works the same brief together, so your people come away having built something and knowing each other better.

If you are claiming under HRD Corp, the session has to fall at least 14 days after your HRD Corp approval. If you are not claiming, the date is flexible and we work around your calendar.

At your own office or venue, online, or at our training space in Cyberjaya. It can also be delivered entirely through our LMS as self-paced e-learning.

Put them on the self-paced e-learning instead. Your team works through the modules on our LMS in their own time, sits the assessment, and earns the same certificate, so nobody has to clear a full day together.

Ready to bring this programme to your team? WhatsApp us or contact us to discuss your requirements.